Terms of Service
1. Acceptance
By accessing or using உங்கள் நல்ல நேரம் / Ungal Nalla Neram (the "Service") — the website, the panchangam, the family plan, and related features — you agree to these Terms. If you do not agree, do not use the Service. You must be at least 18 years old (or the age of majority where you live) to create an account or purchase a subscription.
2. The Service
Ungal Nalla Neram provides traditional Tamil calendrical and astrological information — panchangam, festivals, chandrashtamam, and personalized readings computed from birth details — using the Thirukanitha (Drik Ganita) method. Astronomical timings are calculated to reasonable accuracy but may differ by minutes from other published panchangams due to method, rounding and location. Astrological content is interpretive tradition offered for cultural, informational and reflective purposes. It is not a science, not a prediction of the future, and outcomes are neither promised nor guaranteed. See the Astrology Disclaimer below.
3. Accounts
- You sign in through a third-party identity provider (Google or Apple) via our authentication provider. You are responsible for keeping access to that account secure and for activity under your account.
- You agree that the information you provide (including family birth details) is accurate to the best of your knowledge. Birth-time accuracy materially affects results.
- One subscription covers one household for personal, non-commercial use, on up to six devices. Do not share, resell or sublicense your access.
4. Subscriptions, billing & auto-renewal
- Free tier: the daily panchangam, festivals and general chandrashtamam are free and require no payment.
- Pro: a paid subscription billed annually in advance at the price shown for your region at checkout (for example, CA$9.99 in Canada). Prices are exclusive of taxes unless stated; applicable sales tax, VAT or GST is calculated and added at checkout.
- Free trial: Pro is offered with a 30-day free trial that requires no payment method — we do not collect card details to start it. When the trial ends, your paid subscription does not begin automatically and you are not charged; your Pro features simply pause until you choose to subscribe. We send a reminder before the trial ends.
- Auto-renewal: Only after you choose to subscribe does Pro renew automatically at the end of each annual term, at the then-current price for your region, unless you cancel before the renewal date. We will make renewal terms clear at purchase.
- Cancellation: you may cancel at any time from the billing portal (Manage subscription). Cancellation stops future renewals; your Pro access continues until the end of the paid period. See Refunds & Cancellation.
- Price changes: we may change prices; changes apply to renewals only and we will give reasonable advance notice.
- Payments are processed by Stripe. We do not receive or store your full card details.
5. Acceptable use
You agree not to: reverse engineer, scrape, bulk-download or resell the Service or its content; circumvent the paywall or share paid access; use the Service unlawfully; or upload others' personal (birth) data without a reasonable basis to do so. We may suspend or terminate access for breach.
6. Intellectual property
The Service, its design, text, code and compiled content are owned by us or our licensors and protected by copyright and other laws. We grant you a limited, personal, non-transferable, revocable licence to use the Service. Underlying calendrical and astrological tradition is public heritage; our particular expression, software and presentation are not. "Ungal Nalla Neram" is a brand name used by the operator; it is not a registered trademark, and we assert only such common-law rights as arise from use.
7. Third-party services
We rely on Stripe (payments), Clerk (sign-in), Supabase (data storage), Vercel (hosting) and IP-geolocation providers (optional location detection). Your use may be subject to their terms; we are not responsible for third-party services.
8. Disclaimers & limitation of liability
The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy or non-infringement, to the fullest extent permitted by law. To the maximum extent permitted by applicable law, our total aggregate liability arising out of or relating to the Service is limited to the amount you paid us in the twelve months before the claim; and we are not liable for indirect, incidental, special, consequential or punitive damages, or for any decision you make in reliance on astrological content. Nothing in these Terms limits rights that cannot be limited under the consumer-protection laws that apply to you (for example, in Canada, the EU/UK, or Australia).
9. Indemnity
You agree to indemnify us against claims arising from your misuse of the Service or your breach of these Terms, to the extent permitted by law.
10. Changes; termination
We may modify the Service or these Terms; material changes will be notified reasonably (for example, by email or in-app notice) and continued use means acceptance. We may suspend or discontinue features. You may stop using the Service and cancel at any time.
11. Governing law & disputes
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. Subject to your mandatory local consumer rights, disputes will be resolved in the courts of Ontario, Canada. If any provision is unenforceable, the rest remains in effect. These Terms, the Privacy Policy and the Refund Policy are the entire agreement between us.
Contact: nallaneramapp@gmail.com
Privacy Policy
This policy explains how we handle personal information, consistent with Canada's PIPEDA, and — where they apply — the EU/UK GDPR, California's CCPA/CPRA, and similar laws. We are the controller of your personal information. Our privacy contact / officer is nallaneramapp@gmail.com.
1. What we collect
- Account data: your email and basic profile from Google/Apple sign-in (via our auth provider).
- Family birth details you enter: name/label, date of birth, time of birth, and city of birth for each person you add. You choose to provide these; only add others' details where you reasonably may.
- Approximate location: if you use auto-detect, your IP address is sent to a geolocation provider to determine your city. You can skip this by choosing your city manually.
- Payment data: handled by Stripe. We receive a customer/subscription identifier and status — not your full card number.
- Technical/usage data: standard logs and local-storage preferences (language, last city).
2. Why we use it (legal bases)
To provide the Service and your readings (performance of our contract with you); to process payments and prevent fraud; to send service and, with your consent, optional daily-brief emails; to comply with law; and for limited legitimate interests such as security and improving the Service. Where required, we rely on your consent, which you may withdraw at any time.
3. Sharing & sub-processors
We do not sell your personal information. We share it only with providers that process it on our behalf, under contract: Stripe (payments), Clerk (sign-in), Supabase (database), Vercel (hosting), and IP-geolocation providers (optional). We may disclose information if required by law.
4. International transfers
We and our providers may store and process data outside your country, including in Canada, the United States, and other countries where our service providers operate. Where required, transfers are protected by appropriate safeguards (such as Standard Contractual Clauses).
5. Retention
We keep account and family-profile data while your account is active and for a reasonable period afterward, then delete or anonymize it. Billing records are kept as required by tax and accounting law. You can delete profiles at any time in the app.
6. Your rights
Subject to your local law, you may request access to, correction of, deletion of, or a copy (portability) of your personal information, object to or restrict certain processing, and withdraw consent. To exercise these, contact nallaneramapp@gmail.com. You may also complain to the Office of the Privacy Commissioner of Canada, or your local data-protection authority. California residents have the rights to know, delete, correct and to non-discrimination; we do not sell or "share" personal information for cross-context advertising.
7. Security
We use reputable providers, encryption in transit, and access controls (row-level security so each user reaches only their own data). No system is perfectly secure; we cannot guarantee absolute security.
8. Children
The Service is not directed to children and is intended for adults. We do not knowingly collect personal information from children under 13 (or the applicable age). A parent may add a child as a family profile; that is the parent's choice and responsibility.
9. Email & CASL
Optional daily-brief and marketing emails are sent only with your express consent, identify us as sender, and include a working unsubscribe link, consistent with Canada's Anti-Spam Legislation (CASL). Service and billing emails are transactional.
10. Cookies & local storage
We use essential cookies/local storage for sign-in and to remember preferences (language, last city). We do not use advertising trackers.
11. Changes
We may update this policy; the "last updated" date will change and material changes will be notified reasonably.
Refund & Cancellation Policy
Free trial
Pro includes a 30-day free trial with no payment method required — you are not charged during the trial, and there is nothing to cancel. When the trial ends, nothing is charged and no subscription starts automatically; your Pro features simply pause until you decide to subscribe. You pay only if and when you choose to subscribe.
Cancelling
Cancel at any time from Manage subscription (the billing portal). Cancellation stops future renewals; your Pro access continues until the end of the period you have already paid for. You will not be charged again after cancelling.
Refunds
- Goodwill window: if you are charged for a renewal you did not intend, contact us within 14 days of the charge and we will provide a full refund, provided the feature has not been substantially used that term.
- EU/UK consumers: you normally have a 14-day right to withdraw from a digital-content purchase. Because Pro gives immediate access, at checkout you agree to immediate performance and acknowledge you thereby lose the automatic 14-day withdrawal right; the goodwill window above still applies.
- Except as stated here or as required by the consumer-protection law that applies to you, annual fees are otherwise non-refundable once the term has begun.
Failed payments
If a renewal payment fails, we may retry and may suspend Pro access until payment succeeds. Your data is retained per the Privacy Policy.
Refund requests: nallaneramapp@gmail.com — include your account email and the charge date.
Astrology & No-Professional-Advice Disclaimer
Not professional advice. Nothing in the Service is medical, psychological, health, financial, investment, tax, legal, marital, reproductive or other professional advice, and it is not a substitute for consulting a qualified professional. Do not delay, disregard or make significant medical, financial, legal or life decisions based on anything shown here. Always consult appropriately qualified professionals.
Your decisions are your own. You are solely responsible for how you use this information and for the choices you make. We are not liable for actions taken in reliance on astrological content, to the fullest extent permitted by law.
Accuracy. Timings follow the Thirukanitha method and may differ by minutes from other panchangams. For muhurtham, ceremonies or important timing, confirm with your family priest or astrologer.
Full jathagam guidance is offered as a personal consultation on request — it is not auto-generated — precisely because interpretation needs an experienced person and a real conversation.
If you are experiencing distress or a mental-health crisis, please contact a qualified professional or a local crisis line in your area.